Privacy Policy for Pilot Institute VR App

 

Pilot Institute (“we” or “us”) prioritizes the protection of our users’ privacy and security. This document details our practices regarding the collection, use, disclosure, and protection of your information when utilizing the Pilot Institute VR app through the Meta app store. Your use of our app and services implies agreement with these practices. This policy only applies to our VR app.

 

Our app on the Meta app store allows you to pre-flight an airplane in Virtual Reality (“the services”).

 

Collection and Use of Information

 

The Pilot Institute VR app does not gather user data.

 

However, Pilot Institute may obtain information as described below. Our primary objective in collecting and utilizing any information is to enhance the app, your user experience, and any future updates, to communicate with you, and for conducting research and internal reporting. Additionally, Meta may gather information and share it to us including user analytics and potentially personally identifying information.

 

Collection and Use of Analytics Data

 

If internet-connected, information may be received from hardware manufacturers or platform hosts (e.g., HTC, Oculus, Pico), and certain information from your computer may be automatically collected. This may include user IDs, among others.

 

Customer Service

 

Your email address may be collected when you contact our customer service. This may be used to communicate about your experience with Pilot Institute, company news, and promotions.

 

Use of Information

 

• Enhance the app and future updates.
• Understand user preferences for a better experience.
• Respond to queries and provide customer service.
• Send relevant information including confirmations, updates, alerts, and messages.
• Combine it with third-party and other user information for improved services.

 

Disclosure of Information

 

Service agents may access your personal information for services like data analysis and customer support, under confidentiality obligations.

 

Information may also be disclosed to fulfill legal obligations, enforce policies, protect rights, or investigate fraud or security issues.

 

Data Security

 

We cannot guarantee your data will not have unauthorized access, loss, misuse, or alteration. Despite efforts to securely store and protect information, absolute security during transmission or storage cannot be guaranteed. We also cannot assure security against third-party “hackers”. No transmission or electronic storage method is entirely secure, so absolute security is not guaranteed.

 

Children’s Privacy

 

The app is not designed for users under 16. We do not knowingly collect personal data from children. If we have inadvertently collected such information, contact us for its prompt deletion.

 

Your Rights

 

You have the right to access, update, or delete your personal information, with some exceptions. Contact us for exercising these rights.

 

Policy Updates

 

This Privacy Policy may be updated periodically. Changes will be posted on this page, and we recommend reviewing it regularly.

 

Contact Information

 

For questions, concerns, or requests about this policy or our privacy practices, contact us at:

Pilot Institute Email: [email protected]